Frequently Asked Questions
We’ve assembled the answers to some of the most common questions we are asked. Please call us if you don’t see your question below! We are happy to assist you.
Carpet Cleaning – What Makes us the Best
Our carpet cleaning customers in the Peterborough, Bowmanville, North Kawartha and surrounding areas know that The Stain Expert provides the absolute highest level of care, expertise, and skill. We have achieved our reputation as one of the best by consistently...
Could steam cleaning damage my upholstery?
At The Stain Expert, we always want to use a best-method practice for your furnishings! Because different fabrics respond differently to cleaning,
Do you clean silk rugs?
Yes! The Stain Expert Oriental & area rug cleaning technicians are skilled in the careful cleaning of ALL rug fibre types.
Can you clean after hours?
Yes! The Stain Expert does offer after-hours scheduling by appointment only.
Service Areas
Which areas do you service? The Stain Expert happily provides experienced floor care services to the following areas, and free Oriental & area rug pick-up and delivery in Peterborough.
My dog just peed on my Oriental rug!
BLOT – don’t rub – with a little bit of water. Please do not reach for your over-the-counter sprays! These spot removers are far too harsh to use on the dyes used in area rugs

Visit
632 The Kingsway
Unit 3 & 4
Peterborough, On
K9J 7C8
Call
Peterborough
Toll Free
Hours
Monday - Friday
9 am - 5 pm
Saturday
By Appointment Only
Rug Drop-Off & Pick-Up
By Appointment Only