Frequently Asked Questions

We’ve assembled the answers to some of the most common questions we are asked. Please call us if you don’t see your question below! We are happy to assist you.

Do you clean silk rugs?

Yes! The Stain Expert Oriental & area rug cleaning technicians are skilled in the careful cleaning of ALL rug fibre types.

Service Areas

Which areas do you service? The Stain Expert happily provides experienced floor care services to the following areas, and free Oriental & area rug pick-up and delivery in Peterborough.

My dog just peed on my Oriental rug!

BLOT – don’t rub – with a little bit of water. Please do not reach for your over-the-counter sprays! These spot removers are far too harsh to use on the dyes used in area rugs