The Stain Expert – Rug Cleaning and Repair
See what our Oriental and area rug cleaning experience can do for YOU!
We are a family owned professional rug care studio, providing a full spectrum of specialized Oriental and contemporary area rug services designed to keep your rugs looking their best for as long as possible.
Cleaning the inside too
Our focus is on cleaning all parts of your rug – especially the inner foundation yarns. That’s where our experience shows. We know that spills and pet accidents leave odour-causing bacteria deep in the foundation yarns of an area rug and the best way to remove it is to reach it, which can only be done through gentle, thorough submersion cleaning.
Each rug is unique
At The Stain Expert rug care studio, each rug is washed individually in an effort to eliminate any risk of cross-contamination with other rugs and all rugs are pre-inspected in detail before they are cleaned so that we can custom develop a best-method cleaning protocol around the specific needs of your rugs.
See for yourself
As the ONLY full-submersion rug washing studio in the Peterborough area, our hope is that you’ll stop by and see how our cleaning process is different than most other rug cleaners. We are always proud to show our customers what we’re up to!
Our Newest Equipment Designed to Care for Your Fine Area Rugs
Our rug cleaning facility has been upgraded. This new machinery will provide the most thorough cleaning for our customers’ area rugs. From state of the art rug dusting, to removing water out of rugs in our centrifuge, to our temperature controlled dry room . Call today to request a tour and come in and visit our wash plant.
Our professional rug dusting machine removes deep embedded soil before before the wash process.
After the washing process rugs are place into our centrifuge removing the remaining water and contaminates.
Rugs are then groomed and hang in our temperature controlled dry room.
Owner, The Stain Expert
Our Rug Care Services
Every rug is carefully pre-inspected for moths, dye damage, repairs, stains, odours or other issues that may need to be addressed while your rug is with us.
Dry Soil Removal
We work hard to remove even the deepest embedded dirt before we wash your rugs.
Oriental & Area Rug Cleaning
Our unique full-submersion rug washing system is designed to reach the inner-most foundation yarns.
Pet Odour Control
Follow our pet stain protocol to ensure complete odour removal. We guarantee it!
Custom-Cut Rug Padding
A properly fit rug pad will help extend the life of your rugs and will keep them from slipping.
Wrap each rug fibre in stain protection when you have us apply a professional-strength fibre protector.
Our repair team can fix missing fringes, holes, broken edges and damaged corners. Just ask for a quote!
If we find signs of moths, we’ll develop a protocol that works to remove and repel them.
Dye Bleed Correction
When pet stains or over-the-counter spotters bleed the dyes in your rug, we can often bring it back to an almost-perfect condition.
Rugs going into storage need to be professionally wrapped to help prevent dust and nesting animals from gaining access to the bundle.
Pick-Up & Delivery
We provide free pick-up and delivery service within the city of Peterborough, but fees may apply for furniture moving or very oversized rugs.
Rug Video Gallery
We have collected a gallery of videos that is designed to answer some of the most common questions we receive. Please take a moment to watch a few videos, and then if you still have questions, please call us at (705) 748-9427 to discuss.
What Our Clients Have To Say About The Stain Expert
Excellent work on my mystery stain. Many thanks for a job very well done, a warranty saved and some great advice.
Took in our shag area rug, came back looking brand new, thanks
Great service. Very Professional and informative.
Did You Know?
Tufted rugs are often excluded from our Pet Odour Control Guarantee due to the rug construction complications we encounter during cleaning, but if you decide to have us replace the latex and backing material, we will happily guarantee complete odour removal!
Do You Clean Silk Rugs?
Yes! The Stain Expert Oriental and area rug cleaning technicians are skilled in the careful cleaning of ALL rug fibre types: wool, silk, cotton, mercerized cotton, rayon, viscose, bamboo silk, coconut silk, banana silk, linen, Tencel, metallics…and more!
632 The Kingsway
Unit 3 & 4
Monday - Friday
9 am - 5 pm
By Appointment Only
Rug Drop-Off & Pick-Up
By Appointment Only